My persuasive speech regarding internet in the Philippines

Broadband internet is a right, not a privilege

Note: This speech is not necessarily the final version.

Specific Speech Purpose

To convince my audience that having an internet connection at home (with a minimum internet speed of 1 megabit or higher) is a basic human right.

Speech claim

A family that has a fast and reliable internet connection can be more productive and connected to the outside world.

Attention step

> We live in the 21st Century, a time where the right information is crucial from everyday decisions done in the household to strategic planning done in corporations and various branches of government.

> Because information is king in the 21st century, it is important for us to have equal access to information on the internet, on par with technologically advanced countries.

Need Step

> We have approximately 5.6 million internet users in the country as of 2008 (Central Intelligence Agency [CIA]), not including persons who frequently use internet shops and wireless hotspots in various establishments located mostly in urban areas.

> Though the Philippines is known for having a huge number of users on Friendster, Facebook (“Facebakers.com”, 2010) and other notable social networking sites, it has dismal internet speeds that consumers have to endure.

>> Unreliable internet speeds are one source of discontent from customers (Ople, 2010) (Beltran, 2010).

>> Exorbitant fees, especially pre-termination fees are another source of dissatisfaction (Ople, 2010) (Cruz, 2010).

Satisfaction Step

> Government must create a law imposing either a Committed Information Rate not lower than 2.5 Megabits per second {Mbps}, a minimum internet speed of at least 1 Megabit per second or both on internet service providers {ISPs} and telecommunication companies {telcos} or a maximum ping (packet internet groper of 300 milliseconds.

> To prevent abuses and attempts to circumvent the law from ISPs and telcos, the government can set up a network dedicated to Internet speed-related consumer complaints on similar to the Department of Finance’s Pera ng Bayan.

> Government must also create and/or amend laws to safeguard consumers and encourage others to invest on Internet-related infrastructure.

>> An amendment in the Consumer Act of the Philippines forbidding or limiting pre-termination fees must be passed.

>> Incentives from the government must be given to new companies {not dummies of existing telcos and ISPs} that create and/or expand their broadband internet-related infrastructure, provided that they should have a committed information rate not lower than 2.5 Megabits per second.

>> Fines should be dished out to ISPs who fail to meet the committed information rate and rebates shall be given to compensate customers who were shortchanged by ISPs and telcos. Additionally, deceptive advertisements by such companies (primarily promising high speed internet but in reality are substandard speeds) must be stopped ASAP (Cruz, 2010).

>> Article 12 of the 1987 Constitution must be amended to allow foreign investors to compete with local telcos and ISPs by providing better service and providing internet service (BongV, 2010).

>> The Foreign Investments Negative List must be amended to allow foreign competition, which is expected to give most existing local telcos and ISPs a run for their money (BongV, 2010).

Visualization Step

> If the proposals are to be implemented, there will be benefits that the Filipino consumer can reap.

>> Productivity in companies and academic institutions will increase.

>> Download and upload speeds will increase.

>>> Foreign companies and local upstart companies are likely to provide better services compared to existing ISPs and telcos.

>>> Government and consumers will pressure telcos and ISPs to provide quality service due to a law requiring such companies to have a Committed Information Rate or a Minimum internet speed on a telephone exchange.

>> Consumers have a variety of choices compared to 3-5 major players.

>> More people will be able to use the internet wisely, not just for role-playing games, social networking, pornography, music and videos.

> Internet service providers can also benefit from such undertakings.

>> They will be motivated to improve their services and infrastructure, thus providing their customers quality service.

>> There will be less consumer complaints due to the improving quality of internet speed.

>> They will be given a chance to chuck out intentional inefficiency and have a more improved cashflow once they improve their infrastructure to cope with the internet-related wants and needs of consumers.

> It can be abused and manipulated, like other programs/schemes/proposals.
>> Faster speeds mean spammers and their ilk have a faster way of dumping their bull on Filipino consumers.

>> High internet speeds mean more people are likely to become addicted to the internet

>> Internet-related crimes and controversies could go up and reach or even surpass South Korea.

>> ISPs and telcos could circumvent provisions that mandate a fast internet speed.

>  The Philippine government can also benefit from it.

>> The fast internet speeds can be utilized by government for various purposes.

>> It will expose more security holes in the government’s web-related infrastructure and drastically improve it for the convenience of the government and the general public.

Action step

Write letters to your legislators and inform them that Filipinos have the basic right to information and government should take steps to protect and nourish it, especially when many Filipinos are using the internet as a primary source of information. Don’t forget that the Filipino consumer must benefit from their acts of legislation.

Visual aids

Comic strips that show an irate employee complaining about the slow internet connection (in http://nastypen.isgreat.org/archives/815, the artist complained about SmartBro and its mediocre services, plus unfair business practices); a laptop and two USB modems.

References

Note: The APA Style is used in this paper.

Advertisements